
The term flow arose from the way many of the artists described the experience as like being carried along on a current of water. The psychologist was interviewing artists about their tendency to become so absorbed in their work that they lost awareness of anything else, including basic needs for food, water and sleep. The experiences are considered profound enough to improve the individual’s overall satisfaction in life.Īlthough flow experiences have been observed for thousands of years, Mihály Csíkszentmihályi coined the term in 1975. Sometimes referred to as being “in the zone,” flow states are known to enhance creativity and performance and spark innovation. They are the image builders of the enterprise because they are in direct contact with the workers.Flow, in the context of psychology, is a state of intense engagement, focus and contentment in the present moment and current activity.They ensure discipline in the enterprise.They prepare periodical reports about the performance of the workers.They arrange necessary materials, machines, tools etc for getting the things done.They are responsible for providing training to the workers.They supervise & guide the sub-ordinates.They help to solve the grievances of the workers.They communicate workers problems, suggestions, and recommendatory appeals etc to the higher level and higher level goals and objectives to the workers.They are also entrusted with the responsibility of maintaining good relation in the organization.They are responsible for the quality as well as quantity of production.They guide and instruct workers for day to day activities.Assigning of jobs and tasks to various workers.

In other words, they are concerned with direction and controlling function of management. Davis, Supervisory management refers to those executives whose work has to be largely with personal oversight and direction of operative employees. It consists of supervisors, foreman, section officers, superintendent etc. Lower level is also known as supervisory / operative level of management. They are also responsible for inspiring lower level managers towards better performance.They evaluate performance of junior managers.It also sends important reports and other important data to top level management.They are responsible for coordinating the activities within the division or department.They interpret and explain policies from top level management to lower level.They participate in employment & training of lower level management.They make plans for the sub-units of the organization.They execute the plans of the organization in accordance with the policies and directives of the top management.In small organization, there is only one layer of middle level of management but in big enterprises, there may be senior and junior middle level management. They devote more time to organizational and directional functions. They are responsible to the top management for the functioning of their department. The branch managers and departmental managers constitute middle level. The top management is also responsible towards the shareholders for the performance of the enterprise.It is also responsible for maintaining a contact with the outside world.

It controls & coordinates the activities of all the departments.

